P&B's Current Guidelines

Thank you so much for your support.

Small businesses survive and thrive because of the community!

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As of November 12, 2020 Winnipeg has moved into the Code Red Critical phase of Manitoba's Pandemic Response System for Covid-19.

This means all in-store visits have been suspended.  We are not an essential service and will not be taking appointments or offering any in person visits during this time to ensure the effectiveness of the lockdown.  We will be taking this time to work on our online store and up date our online information to create accessibility to our inventory and information about services you can access in the future.

Email is the best way to  contact us as there will not be any staff on site to receive phone calls on a regular basis. Consignors can go the the Consignor's Access Portal page for additional information.

Please take care of yourselves.  We wish you good health and peace at this time. If you are feeling the stress and uncertainty of another lockdown we encourage you to reach out to others within your family or community for support.  And we are always only an email away.

Here are some links you may find helpful:

Care for your mental health 

Shared Health Manitoba

Mental Health Resource Guide by CMHA

New Directions Mental Health Supports Resource Guide

 

 

 

As of November 2, 2020 Winnipeg has moved into the Code Red Restriction phase of Manitoba's Pandemic Response System for Covid-19.

The following policies and procedures are currently in place at this time:

We understand that both our clients and staff deserve to have confidence in our service.

When you book a consultation with us we recognize that it is an act of trust.

Sanitation and safety are our top priority.

Hand sanitizer is available at our entrance. 

Each guest will sanitize prior to beginning their consult.

All of our common areas are cleaned after each use.  This includes the washroom, cash counter, debit machine and front entrance.

Handwashing is required for all staff frequently throughout the day.

Focused and intentional service allows us to ensure that we are doing everything in our power to keep our community safe.  We will not rush though any part of your visit with us.

 

Mask's are mandatory for all guests and staff.

Failure to adhere to proper mask wearing protocol will result in a guest/group being asked to end the appointment immediately.

Disposable masks are available for guests who do not bring their own.  We strongly encourage all visitors to bring a reusable mask to reduce environmental waste.

Pearl & Birch will not tolerate any type of refusal to adhere to mask wearing protocol.

If you have a medical exemption please contact the shoppe directly prior to booking.

 

Hours of Operation

Pearl & Birch is committed to providing consistent availability to our guests.  Our hours will remain as listed for all booked appointments.  We may not be available to be reached via phone or be present in the store if we are not expecting you.  Therefore we strongly suggest contacting us via email if you want to speak to someone directly.

All walk in service has been suspended until further notice.

Appointments are required for all shopping, consignment and alterations.

Same day appointments are available based on capacity and staffing levels.

Appointment times will be staggered to prevent co-mingling at the entrance.

A maximum of 4 guests for bridal consultations will be permitted.

A maximum of 3 guests for graduation & formal consultations will be permitted.

A maximum of 2 guests for alterations fitting will be permitted.

A total of 11 guests will be allowed in the shoppe at any time.

Our private studios are reserved for bridal consultations.

Our shoppe offers two private rooms that provide a socially distant and intimate experience.

The rooms may be made available for graduates & formal gown shoppers space permitting.

The rooms are sanitized and cleaned before each consultation.

Our main salon fitting rooms will be available for one consultation at a time only.

Virtual consultations are available for pre-shopping and out of town guests.

We will happily set aside a 30 minute consultation via Zoom or Facetime with

one of our experienced consultants.

A short questionnaire is included with the online booking to assess your needs and help us prepare for your virtual visit.

Dry Cleaning and Rentals are available by appointment.

Dry cleaning drop offs are being accepted during regular business hours.

Please use the online booking system or call the shoppe directly.

Cape & Stole rentals can be discussed in store or via phone. We will book in your pick up and drop off time to ensure service when the contract is complete.

We are currently accepting consignments and always need new inventory.

Consignments are accepted through our online submission form.

Once you are approved we will provide you a link to book online or you can call us directly.

Consignment intakes are performed by appointment only & in a private room.

Consignment pick ups and renewals require an appointment.

We will not be providing extensions on any consignment contracts but we will offer complimentary renewals for those clients who wish to have additional time to sell their garments based on the delays caused by Covid-19.