What does consignment mean?
Consignment is the agreement to pay the supplier of goods (consignee) after the goods have been sold.
Do you pay cash for dresses?
No, we do not pay cash for dresses. Although we would love to provide a buy out option for clients we are unable to offer this service at the moment. Very rarely have we bought dresses outright. If we do it is for a fraction of the amount that could be earned if the item had been put on consignment.
How much does consigning my item(s) cost?
We charge a $10.00 + tax to administration fee to consign with us for full 1 year term. There is no limit to the amount of items you can put on consignment. If you pay to use our dry cleaning service or if your payout is less than $200.00 we will waive the administration fee.
Do I need an appointment to bring in my items on consignment?
Yes you do! Because of the high volume of shoppers, our focus remains on providing superior customer service. We are unable to accommodate walk in consignments, no exceptions.
I lost my contract, how do I get a new one?
Please email email@example.com or call the shop during regular business hours. Due to the increase in lost paperwork Pearl & Birch charges $20.00 + taxes administration fee to replace lost contracts.
I don't remember my expiry date?
Try to locate your original contract. Your expiry date is on the second page listed in the terms and conditions.
I never got my Consignor Access link?
Consignor Access links are sent to your email inbox as soon as we enter you in our system. This may take up to 72 hours. If you have not received the link make sure to check your spam or junk folders. If you still cannot find it please send us an email at firstname.lastname@example.org with your email and phone number and we will be happy to send you a new link!
What is my Consignor ID and/or password?
Your consignor ID is your ten digit phone number.
What do you do to sell my items?
Pearl & Birch maintains a store front that offers all the amenties of a traditional bridal salon and more! This means our clients have access to private and semi-private spaces, reserved time, one-on-one consulting with knowledgable professionals, access to consultations with our two in-house seamstresses as well as the convenience of regular business hours and payment processing. Our extensive use of social media, collaborations within the wedding industry, styled photoshoots, trade shows, monthly newsletter and promotions are what get our Birches in here looking at your dresses! We also invest in stock photography twice a month to highlight store inventory. We will publish professional photos provided by the consignor to feature your dress online and in store.
How and when do I get paid?
How many items can I consign at once?
We will accept as many items as you bring in, at our discretion and based on their ability to be sold. We charge a flat rate of $10.00 + tax to consign items. If you are bringing in more than 10 items please provide this information during the booking of your appointment. If you don not you may be asked to reschedule your intake or we will only process 10 items at one time.
What if my item doesn't sell?
You may pick up your item(s) or request to enter into a new contract for your account to remain active. Both options require an appointment scheduled via phone. Items not retrieved or placed back on an active contract become the property of Pearl & Birch after the 7 day grace period. All of this information is presented in your contract.
How long is the contract?
As of October 2018 our contracts are for a one year term to the day. If you consign on January 1, 2019 your item(s) expire on January 1, 2020. There is an option to remove an item from the contract after the first 6 months without penalty.
How much will I get for my dress or other item?
How much an item will be priced at is discussed during the item intake. We determine a list price by reviewing multiple factors including, but not limited to, the year the item was purchased, condition of the item, the original purchase price, the alterations investment, the current market value for that item or comparable items, current store inventory and current client needs. Our standard rate is 50/50. If a Bride is looking to consign a high end designer dress, please contact Pearl & Birch for more info.
How do I consign with Pearl & Birch?
We have established a consistent process that allows us to bring in items that we know will be the most appealing to our market while maintaining a clean, friendly and accessible store. Bridal consultation requires the undivided attention of our staff members. In order to ensure both shoppers and sellers are receiving the most efficient service we use a pre-screening form to establish contact with a potential consignor, review their items, manage our intake appointments and present the contract. Simply go to the consignment tab on our website and review the HOW IT WORKS page before heading to the SUBMIT YOUR ITEM page and filling out our submission form.
Why does Pearl & Birch have a property clause in the contract?
We have been in operation for 3 years and during that time sold thousands of items for over 1400 consignors. Managing the volume of clients and inventory we have requires policies and procedures that ensure we are making the best use of our resources. As a consignor, you have hired us to sell your items and we want to focus on doing that. Time spent contacting, following up with and maintaining unclaimed inventory severly affects the businesses ability to maintain successful relationships with our other consignors and our shopping clients. A property clause places the responsibility on the consignor to manage the timeline of their property and allows us to do what we do best- connect your closet!
What types of items do you sell?
Pearl & Birch is the only consignment store on the prairies specializing in bridal and formal. We offer any items that would be suitable for a formal event from wedding gowns to evening wear including cocktail dresses and a range of accessories. For a full list of WHAT WE ACCEPT please review this page for a complete gallery of what we love.